A Google search for “window and door company in Nashville” turns up a total of 4,690,000 results in less than a second. This is an especially daunting reality if you’re in the market for a window and door company in Nashville. With so many options available, all claiming to be the best, how do you know which window and door company is right for your home?
There are a few things you can do — getting a quote from multiple companies, looking at awards and recognitions, and comparing prices. However, the first thing you should do when searching for a window and door company that you’ve never worked with is to look at their customer reviews. Here are a few reasons why this is so important:
Anyone can make a website claiming to be a window and door company, and while this might seem like a silly tactic, there have been instances of contractor fraud throughout the country. These fraudulent contractors existed before the internet, but the internet makes it easier for them to do what they do. Even if a window and door company is technically legitimate, a lack of reviews of any kind should probably be a warning sign as to their legitimate experience. Customer reviews show that the company is legitimate and credible enough to hire for your home.
There might be an odd reviewer out there with a bone to pick, but most reviewers are going to give honest feedback about the work they received from a professional window contractor. That’s the entire point of giving reviews. If they were satisfied with their service, of course they’ll want to recommend that service to others. If they found the work shoddy, they’ll want to warn others away. However, you should also take the sum of the reviews into consideration rather than deciding based on an individual review. If one reviewer reported a negative experience while thirty others had glowingly positive things to say, you can probably still count on a job well done.
Window and door companies know that their livelihood depends on receiving good reviews, so most work hard to ensure that their customer is satisfied with the job before they leave. To not do so is essentially to lose business to their competition. Because the market is so dependent on this, reviews are already helping your search for a window and door company. They’re challenging companies to up their game and prioritize the customer.
At Zen Windows Nashville, our reviews speak for themselves. We have 5 out of 5 stars on Google and 4.8 out of 5 stars on Houzz. We’ve also been awarded for our service by Houzz, Angie’s List, Thumbtack, and Remodeling magazine. Contact us today for a free quote or more information on why you can trust us as your window and door company.